Patient Rights & Responsibilities

  • Right to be treated with respect and dignity in a safe and clean environment
  • Right to be addressed by your proper name and to be informed about the names of doctors, nurses and healthcare team members involved in your care
  • Right to privacy and confidentiality in discussions, examinations and treatments
  • Right to clear and understandable explanation of expected outcomes and to participate in your pain management plan
  • Right for protection from physical abuse and neglect
  • Right to clarify all your doubts before signing the informed consent form
  • Right to request for a second opinion and change of doctor
  • Right to information on patient conduct and responsibilities; services available at hospital, provision for after hours and emergency care, fee for services; payment policies etc.
  • Right to make suggestions and express grievances, receive a personal response to same if so requested and to have continued access to care without intimidation, threat, coercion, discrimination and other retaliatory action
  • Right to know the expected cost of treatment
  • Right to access your health records in confidentiality for your personal information